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Turnkey Recycling & Environmental Enterprises

Welcome to Waste Management of New Hampshire - Turnkey Recycling & Environmental Enterprises (WMNH-TREE). The Turnkey facility, located in Rochester, New Hampshire is a fully permitted Subtitle D solid waste disposal facility that services the disposal, recycling & re-use needs of customers throughout New England.  

  Gold Award: Waste Management of New Hampshire Inc.
Turnkey Recycling and Environmental Enterprise

Tours
  Each year the Waste Management of New Hampshire/Maine hosts a multitude of educational tours to the public. Students, environmentalists, customers of Waste Management have an opportunity to appreciate and understand the state-of-the-art measures taken for proper solid waste management and disposal.

Adobe PDF Document  Turnkey Permit
  Master Plan
Microsoft Word Document  Facility Audit Information
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Special Waste Programs
The goal of the special waste program is to provide secure landfill disposal options to our customers while ensuring that we operate in full compliance with our solid waste permits. The special waste program was implemented in an effort to identify suitable non-hazardous wastes as well as reliably screen out unacceptable wastes.

Approval Process
All special wastes require pre-approval. Customers and generators of special wastes may submit an approval package to the special waste department Technical Service Center to be considered for disposal. This approval package typically consists of a Generator's Waste Profile Sheet, a Waste Stream Questionnaire and any applicable Material Safety Data Sheets or analytical data. Please visit www.wmdisposal.com for profiles and form completion. The profile package is reviewed by the Technical Manager, at which time it may approved, with or without conditions. If additional information is needed to make a non-hazardous waste determination, the customer will be contacted with specific questions or requests.

Once a waste has been approved for disposal, a copy of the approval is provided to the customer. A standard condition of approval on all profiles is that a Service Agreement must be executed prior to acceptance of the waste. Since special waste types may vary significantly, each separate project is priced individually with special consideration given to the density and volume of material to be disposed of.

With the profile approval and Service Agreement in place, profile information is entered into the facility's scale system. All information is specific to the profile number and ties all relevant project information together. Examples of this information include customer billing information, generator information, waste type, pricing, maximum tonnage, periodic testing requirements, etc. For this reason it is very important that all transporters are able to identify the waste they are carrying by its profile number. Profile numbers must be identified on all shipping documentation.

Typical Acceptable Waste

The following are examples of non-hazardous wastes typically permitted for disposal at Turnkey:

  • Municipal Solid Waste (MSW)
  • Construction & Demolition Debris (C&D)
  • Ash from Incineration of MSW, Fossil Fuels, Wood, Medical Waste
  • Asbestos Containing Materials
  • Municipal Wastewater Treatment Sludge
  • Catch Basin Grit, Sewer Grit, Sandblast Grit
  • Off-specification, Outdated or Unused Commercial Chemical Products
  • Contaminated Soils
  • Creosote Treated Wood
  • Wood Chips, C&D Fines
  • Drummed Wastes
  • Industrial Process Waste
  • Leather Wastes
  • Pulp & Papermill Sludges
  • Agricultural/Organic Wastes
  • Treated Medical Waste
  • Liquid Waste
  • Decharacterized Soils
Typical Prohibited Waste
The following are examples of hazardous wastes prohibited from landfill disposal at Turnkey:
  • Hazardous Wastes as defined under Federal and State Law
  • Polychlorinated Biphenyl’s (PCB's) regulated under TSCA (generally > 50 parts per million)
  • Chlorofluorocarbons (CFC’s)
  • Untreated Medical or Infectious Waste
  • Contained Gaseous Wastes
  • Source, Special Nuclear or By-Product Material as Defined by Atomic Energy Act of 1954, as Amended

Scheduling
It is a good practice to call the day before your anticipated shipment so that Waste Management staff may verify that your profile is active and up-to-date. Most trucks delivering special wastes offload directly onto the working face of the landfill. However, trucks carrying asbestos, drummed wastes, liquid wastes for solidification, or contaminated soil MUST be scheduled in advance. Since these materials require special handling, advance notice allows us to alert our operations crew that these wastes are expected. Having the appropriate equipment and manpower available when your load arrives will prevent delays and help to ensure that your waste is managed properly.

Shipping Documentation
  All asbestos loads are required to be accompanied by a Waste Shipment Record. Other special waste are required by site policy to be transported on a Bill of Lading, Non-Hazardous Special Waste Manifest, Material Shipping Record, or equivalent. Please note that Turnkey is not permitted to receive hazardous wastes and therefore does not terminate Uniform Hazardous Waste Manifests. NO HAZARDOUS WASTE MANIFESTS WILL BE SIGNED AT THE FACILITY.


Frequently Asked Questions
Who do I contact for special waste pricing or profiling information? You may contact our technical service center toll-free at 800-WM DISPOSAL (1-800-963-4776) 603-330-2181 or email us at TSCNH@wm.com.

Where do I send the approval package?
You may mail the package to: Technical Service Center

Overnight Mail:
30 Rochester Neck Road
Rochester, NH 03839

US Postal
P.O. Box 7065
Rochester, NH 03839

or via facsimile at 603-330-2130

How long does it take to get an approval?
Turn around time for an approval depends on the completeness of the approval package. To expedite a quick decision, please send all relevant information together (including Generator's Waste Profile Sheet, Waste Stream Questionnaire, MSDS's if applicable, analytical testing, etc.). Waste Management will make every effort to ensure that complete packages meeting our acceptance criteria will be approved for shipping the next day.

Why does Waste Management require that the generator sign the Generator's waste Profile Sheet? Can I sign it on behalf of my client?
The generator of the waste is ultimately responsible for characterizing their waste properly and managing it appropriately. By providing waste stream information and responding to critical certification questions, the generator is providing Waste Management with assurance that the information is accurate and complete. The exception to this is if a generator provides a written authorization stating that a specific individual or company may act as its agent and sign on its behalf.

Can I use any laboratory for analytical testing?
Analytical results must come from a state-certified laboratory. Please provide the full report including Chain of Custody and the Quality Assurance / Quality Control portion. If only certain samples are relevant to the waste being profiled, please specify this in writing.

What sampling frequency is required?
The most critical element in sampling is collecting a representative sample. Sampling techniques and methods should be in accordance with SW-846 "Test Methods for Evaluating Solid Waste ". For characterizing fairly homogeneous wastes, we require the following frequency for guidance for material to Turnkey:

One representative sample per every 250 tons (for projects with total volume ≤1000 tons)

One representative sample per every 500 tons, with a minium of four samples (for projects with total volume ≥1000 tons)

What parameters do I need to test for?
The parameters may vary from project to project, depending on the process generating the waste, site history, etc. The attached spreadsheet is provided for reference only - Turnkey Typical Testing Requirements.

What are the acceptance criteria for disposal at Turnkey?
The waste must be non-hazardous per federal regulations and per NH state rules. Turnkey is not permitted to accept waste generated outside New Hampshire that are regulated as hazardous wastes in their state of origin. Please refer to the attached chart Turnkey Approval Criteria for information

Who do I call to schedule loads?
Please contact our Approvals Coordinator at 603-330-2165, or fax the attached Scheduling Sheet to us at 603-330-2130. Please note: ALL LIQUIDS MUST BE SCHEDULED IN WRITING A MINIMUM OF 24 HOURS IN ADVANCE.

What do I do if my waste contains free liquids?
Wastes containing free liquids are not permitted for direct landfill disposal. Waste Management offers on-site liquid solidification services at Turnkey. Non-hazardous liquids and semi-solids are offloaded into an 11,000 gallon steel pit. Amendment is used as a bulking agent to absorb liquids. The materials are mixed together with an excavator. Once enough amendment has been added to eliminate all free liquids, the material is excavated from the pit, loaded into a dump truck, and placed in the landfill for final disposal.

What should my driver expect upon arrival at the landfill?
Transporters must be knowledgeable about the material they are hauling for their safety and the safety of others. The gate attendant will determine the nature of the special waste by asking the transporter the following questions:
What type of waste are you hauling?
Who is the generator of the waste?
From where did the load originate?
What is the profile approval number for this waste?



  The scale attendants will examine the shipping documentation and enter the applicable waste profile number in the facility's scale system. The scale system will only allow access to profiles that are approved and current. Any profile that has expired, exceeded its tonnage limit, is overdue for periodic testing, or is not approved will not be allowed access to the landfill. If the profile is current and active, the truck is weighed and the driver proceeds down the access road to the spotter. The spotter will confirm the contents of the load with the driver, and direct him/her to the appropriate disposal area. Hardhats are required at all times while in the landfill. Any driver within fifty feet of the asbestos area must have a fit-tested NIOSH-approved respirator with HEPA filter for protection. After offloading, the transporter will return to the scalehouse to record the empty weight of the truck. A weight ticket indicating the truck's gross, tare and net weight will be given to the driver for signature. The signature of the driver certifies the following: "I certify under penalty of perjury that the information provided is true and correct to the best of my knowledge and belief. TO THE BEST OF MY KNOWLEDGE THIS TRUCK CONTAINS NO HAZARDOUS OR UNACCEPTABLE WASTE" The ticket and signed shipping document is returned to the driver. Copies of all paperwork are maintained at the facility.

If you have any questions or would like more information about the Special Waste Program, please don't hesitate to contact us at 800-WM Disposal (800-963-4776) 603-330-2181.

RELATED LINKS

Turnkey Links
Turnkey Virtual Landfill Tour
Turnkey Community Advisory Committee
2003 SWANA Landfill Excellence Awards: Gold Award

Waste Management Links
Waste Management, Inc.- Corporate Website
WM Careers

Links of Local Interest
Rochester, NH Chamber of Commerce
New Hampshire Energy
NH DOT: Sponsor-A-Highway
Willoughby Motorsports

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